Inspect diagnostic data before reporting a problem

When a screen fails in the MemberPress.ai app, Report a problem lets you inspect the diagnostic information before sending it to the team.

Video: review the report before sending

This walkthrough opens the disclosure and chooses Cancel. It sends no report.

Inspect what is included

1. Open the account menu and choose Report a problem.
2. Read What we send. It lists account and site context, browser and app details, recorded errors, and recent request metadata.
3. Expand See the exact data this report contains to inspect the payload.
4. If you add a description, explain the page, action and error. Keep passwords and API keys out of it.
5. Choose Cancel to leave without sending, or send only after reviewing the information you intend to share.

For support messages and replies, see Getting support.